Secure your spot with a €200 non-refundable deposit. This deposit ensures your place in my schedule and reserves time just for you. By booking your spot, I turn down other substantial and important projects to dedicate myself to your portrait. For this reason, the deposit is non-refundable.

Once you book your spot, I will send you an email with all the details about your order, including what I’ll need from you and when I’ll need it. This will help you prepare for your turn on the list.

After you’ve paid your deposit, I need some photos of the subject you wish to have a portrait of, this could be a dog, a cat, a horse, a person, a bird etc. Or a combination of many.

You don’t need to provide photos and details at the time of booking. These can be submitted as soon as two months before your turn arrives. Photos should show your subject (pets, people, or others) from different angles, but don’t worry about perfection—I’ll guide you if needed. Share anything special about their personality or story to make the portrait meaningful.

When it’s your turn, I’ll create mockups using your photos, exploring compositions, perspectives, and up to 50 background options. You’ll choose the design that best suits your subject and your space.

Booking a place in the waiting list requires a 200€ down payment. When it’s your turn, I’ll create mockups using your photos, exploring compositions, perspectives, and up to 50 background options. You’ll choose the design that best suits your subject and your space. After you confirm the mock-up and the portrait size you like, the remaining balance is due. Payments can be made via Card, PayPal, Bank Transfer, or Bizum.

Once the full payment is received, I’ll start the painting process, carefully bringing your vision to life with attention to every detail.

Yes, the price of the portraits includes a gradient background featuring one or two colors. Before I begin the original artwork, I’ll share a PDF with several mockups based on the photos you provide, showcasing a variety of background tones such as blues, greens, browns, and more—offering up to 50 different options!

If you’d like a more complex background, the price will increase accordingly. For instance, if you envision your pet near a river, in a forest, or relaxing on your sofa at home, or perhaps a portrait of your daughter sitting in a field of flowers—anything is possible! The price adjustment will depend on the complexity of your idea.

Yes! Most of the multiple subject portraits you see in my gallery and social media have been created using different individual photos combined together in a mock up. Before creating the original I will create a mock up combining the different individual photos you provide so you get an idea of how the subjects will look together. I will try different compositions and perspectives for you to choose from

When you receive your portrait, it will include a detailed “Art Care Instructions” sheet, providing clear guidelines on how to handle and care for your artwork. Your portrait should be framed under glass with a framing mount (referred to as a framing mat in some countries). It’s important to have your portrait custom-framed by a professional framing shop, as they will use the appropriate materials to ensure it is properly sealed and protected. For the best preservation, frame your portrait soon after receiving it to prevent potential damage from accidents, humidity, or dust.

The time to complete a portrait depends on its complexity. First, you’ll need to wait for the time specified on the waiting list. For example, if you booked for next year, you’ll wait those months until your turn comes.

Once your turn arrives and we begin the portrait, the timeframe can vary. A simpler individual portrait may take about a month to complete, while larger or more complex portraits with multiple subjects can take over four months. I’ll keep you updated throughout the process to ensure you’re informed at every step.

After your portrait is complete, I’ll ship it to you securely. Your portrait will have it’s own tracking number. For USA & Europe it takes 2 days. For Canada and Asia takes 3 to 4 days. For South America and Australia takes 4 to 5 days.

The price for shipping one individual portraits is always 50€ for anywhere in the world regardless of the size. If you are ordering more than one portrait, the price might be different.

At the moment I find UPS Air to be an excellent shipping company. I’ve been using them for the last 5 years and I’ve never any issues. They are very reliable and extremely fast in their deliveries. You can check my reviews on my facebook page https://facebook.com/patriciaoteroart if you need to hear from other client’s experiences.

By booking your spot, I turn down other substantial and important projects to dedicate myself to your portrait. For this reason, the deposit is non-refundable.

My online courses are non-refundable as they are digital products that grant immediate access upon purchase. Due to the nature of digital content, refunds cannot be issued once access has been provided

For the surface, I prefer sanded paper, specifically Pastelmat by Clairefontaine in the dark grey color. For pencils, I use pastel pencils from various brands, including Faber-Castell Pitt, Stabilo Carbothello, Derwent, Caran d’Ache, and Bruynzeel. Since pastel pencils have a limited range of colors, I rely on multiple brands to achieve the tonalities I need. If you’re just starting out, I recommend Stabilo Carbothello as a good option to begin with.

I also incorporate soft pastels for my base layers, primarily using brands like Rembrandt, Unison Colour, and Schmincke. As for where I buy my supplies, I typically order from artemiranda.es and mundo-artistas.es.

FIND HERE A DETAILED LIST OF MATERIALS

I’ve been painting since I was a child. I was the kind of kid who could spend hours filling notebooks and sketching on any surface I could find. As a teenager, I attended art school, where I learned the fundamentals of art. I had amazing teachers and experimented with a variety of mediums, both dry and wet, which greatly influenced my work.

Professionally, I’ve been painting since 2014.

Yes, I currently offer an online course, which you can find here. And on my online Academy here

I also teach in-person workshops.

No, never! Fixatives introduce chemicals to the pastel, which can ruin its purity and affect its quality over time. They can cause yellowing or alter the appearance of the pigments.

I work on Pastelmat Board, which is a surface that doesn’t require fixative.

I sharpen my pencils primarily with a utility knife, as it gives me precise control. I also use the M+R sharpener (the round one with two inserts) for convenience. However, the blades need frequent replacement since pencils dull them quickly. For consistent sharpness, I recommend using tools with replaceable blades.

The time varies depending on the size and complexity of the portrait. Smaller portraits can take anywhere from 30 to 40 hours, while larger, more detailed ones can take 80 to 100 hours or more, especially if they involve multiple subjects or intricate details.

Every portrait is unique, and I track the hours spent on each one to understand how much time each project requires.

The white lines you’re noticing come from the tracing paper I use. I create my sketches on rough paper and then transfer them to my painting surface using Seral tracing paper.

These lines show through because I press too hard while transferring the sketch. Other artists I know use the same tracing paper, and this doesn’t happen to them, so I believe it’s purely a matter of pressure.